Section
1. Payment Information
I only accept secure payments through PayPal. No
one will be able to obtain your purchase
information from my site, because it will not be
on my site to obtain. I will not have access to
your financial information. Only Paypal has
access to your financial information and that
information will be unknown to me. Please check
Paypal's terms of use & policies for more
information. Items will be shipped to the name
and address which is registered through your
PayPal account only. Section
2. Sales Tax
All Illinois residents must pay a
sales tax of 6.25%. This tax is only on the
purchase price and does not include the shipping
cost. If you are not a resident of Illinois, no
sales tax is due.
Section 3.
Cancellation Policy and Changing Order Policy
- Cancellation
- You may cancel your order within 48
hours of placing your order. Your order
will be cancelled through your Paypal
transaction only. There is a
Paypal per transaction fee of $ 0.30 and
1.9% to 2.9% of total transaction amount
that may be imposed depending what form
of payment you used.
If you are a member of Paypal, you may
log into the Paypal site and cancel your
order under your transaction records. If
you are not a member of Paypal, or wish
for me to cancel it, please use this form
at Cancel/Change Order Form
or directly e-mail
your name, your e-mail address and the
Paypal Transaction ID number (example
Transaction ID: 15Y15151YY15151Y) to admin@lisascatloverspages.com. Please include 'Cancel
My Order' in the subject line of the
e-mail.
- Change
Order - You may also change
your order within this 48 hour period. If
removing an item, a refund will be given
through Paypal. If adding a new item, you
will be sent an invoice through Paypal
for the additional charges and your
entire order will be held until the
payment is received. You may fill out the
form for an order change at Cancel/Change
Order Form or
directly e-mail your name, your e-mail
address and the Paypal Transaction ID
number (example Transaction ID:
15Y15151YY15151Y) to admin@lisascatloverspages.com. Please include 'Change
My Order' in the subject line of the
e-mail.
Section 4. Return Policy
For Refund or Replacement
There is a Paypal per transaction fee of $ 0.30
and 1.9% to 2.9% of total transaction amount.
- Cat Toys - For
health reasons, cat toys can not be
returned. An e-mail to admin@lisascatloverspages.com
or snail mail to the business address
explaining the default of the toy,
problem with the toy, or just the fact
that your cat did not like this toy will
be required for a refund. This letter
will need to include your name, address,
contact information, the invoice number
of the transaction and whether you are
requesting a replacement of the same item
or a refund. It does not need to be
complicated, I just need the letter for
tax purposes. I will replace your toy
with the same item free of charge or I
will refund your entire purchase amount
minus the Paypal fees if applicable
(depending on what type of payment you
used for Paypal). If your reason states
that you suspect your cat is allergic to
a toy, only a refund can be given. The
refund will be paid through Paypal to the
e-mail address used for the purchase. By
requesting the refund or replacement for
any reason, you agree that the cat toy
being replaced will be discarded. This
refund policy is invalid 30 days after
the shipment date and no refunds will be
issued after this time limit expires.
- All Other
Items - I try to
describe my items for sale as accurately
as possible. If for some reason you are
not pleased with your item or find a
default, you may return it for a refund.
You will need to include a reason for
returning the item. All items must be
mailed back in the original package that
you received them in. You will be
refunded the purchase price only of the
item or items minus the Paypal
transaction fees if applicable (depending
on what form of payment form you used for
Paypal). The shipping cost will not be
refunded. The refund will be paid through
Paypal to the e-mail address used for the
purchase. This refund policy is invalid
30 days after the shipment date and no
refunds will be issued after this time
limit expires.
|